Help Centre

    Account, trust and safety

    Keeping your account secure

    The handful of things that actually stop an account being taken.


    • Use a password you have not used anywhere else. Reused passwords are how most accounts are lost.
    • Nobody from Lonecto will ask for your password. Any message that does is not from us.
    • Check the address before you sign in. A login page on a domain that is not lonecto.com is a phishing page, however well it is copied.
    • Be wary of a link promising verification, a badge, a brand deal or a payout. Those are the four hooks used on creators, and the payout one is a lie on its face — Lonecto never holds your money.

    If you have lost access, use the forgotten-password link on the sign-in page. If you believe someone else is in your account, get in touch and say so plainly, so it can be dealt with as urgent.

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